H@H Professional Referral Criteria
HospiceCare Hospice @ Home (H@H) service for palliative and end-of-life care to support and enable patients to stay in their usual residence or preferred place of care.
H@H delivers practical care and support to adults aged 18 years and over, who are suffering from a terminal illness, requiring palliative input.
The care is provided within a person’s home by our dedicated team of healthcare assistants 365 days a year. We provide regular visits based on an individual's need following assessment by appropriate healthcare professional, which is often the community nurses.
Our visits can be designed to provide regular personal care, respite care and/or overnight care with an emphasis on promoting quality of life. Our healthcare assistants are all highly experienced in palliative care and deliver person centred care with empathy and professionalism and as a support to loved ones. To access our H@H service we ask for.
There is no charge to individuals at the point of care delivery. The service provided includes full night shifts, regular daily visits up to 3 visits per day, respite care. Care needs are reviewed daily and service allocation is prioritised on a patient needs basis. Care is predominantly provided by nursing assistants with appropriate knowledge and experience in palliative and EoL care.
Reviews and assessments will involve input from our registered nurses in collaboration with existing healthcare professionals i.e. GP’s, Macmillan nurse, District nurse.
Referral Criteria for H@H Provision:
Additional holistic needs of patient that are not able to be met by other agencies
Patient must meet Fast track criteria
Referral via health care professional
Patients and their family understand and agree to the service
Patients should be identified on the Gold Standards Framework register
Agreement for essential equipment to be in place/on order to ensure patient and staff safety
To facilitate rapid discharge from secondary care for EoLc or to prevent hospital admission if appropriate
For EoL care, a prognosis
Referrer confirms or requests the following updated documents:
Risks and/or lone working hazards identified
Anticipatory Medication and Equipment, with current anticipatory medication prescription chart
DNAR CPR decision and form
EHCP or TEP in place
Making a Referral
To make a referral please ring 01665 606515 or 01289 309997 during office hours Monday-Friday
Alternatively, email our clinical team using the link below