Vacancies | HospiceCare North Northumberland

Vacancy - Community Engagement & Events Fundraiser

We are seeking a dynamic and passionate Community Engagement & Events Fundraiser to join our team! In this vital role, you will lead efforts to build meaningful relationships within the community, organise impactful events, and drive fundraising initiatives that support our mission. You will contribute to the management of the HospiceCare community fundraising and events programme, driving income growth, increasing the Hospice profile across local communities, developing partnerships, and leading a strong volunteer network to support sustainable fundraising.

Key Responsibilities

Developing relationships with individual and community supporters and fundraising volunteers; generation and maximisation of income across community fundraising; contribute to fundraising strategy development.

Communication and relationships

Build and maintain excellent communication and relationships with key partners and stakeholders.
Work in collaboration with the clinical team and volunteer fundraisers
Build and maintain excellent communication and relationships with all HospiceCare staff and volunteers.

Fundraising Events

Day to day management of the events programme
Lead on the oversight and development of sponsored led events and contribute to the planning, delivery and evaluation of Hospice Led events
Develop sponsored challenges and campaigns
Ensure compliance, risk assessments and event budgets are managed effectively
Build on the existing annual programme of fundraising events, thinking creatively to develop innovative ideas and new opportunities.
Work closely with volunteers to plan and deliver events efficiently and profitably.
Review all event and expenditure against budgets.
Maintain detailed records of events including relevant volunteer feedback to promote continuous improvement.

Community Fundraising

Develop ways of recognising and encouraging those who already fundraise on our behalf.
Actively recruit and motivate local supporters and fundraising groups across our community offering appropriate advice, resources and recognition.
Identify and develop fundraising opportunities throughout North Northumberland with formal local groups and associations, e.g. clubs, schools, workplaces, Parish Councils.

Marketing / PR

Work with and support the Digital Lead to:

Seek out and exploit all appropriate means of marketing events and raising awareness of HospiceCare services.
Promote and participate in a programme of HospiceCare Talks / Presentations to local groups.
Support the regular production of a newsletter for supporters and interested parties.

Volunteer Management

Contribute to the recruitment and retention of fundraising volunteers.
Induct, train, support and recognize volunteers
Build volunteer-led fundraising groups across North Northumberland

Management and Reporting

Monitor budgets, KPIs and event performance.
Produce reports and recommendations for senior leadership.
Maintain accurate CRM records and supporter data.

Key Performance Indicators

Annual fundraising income targets achieved or exceeded
Growth in community fundraising participation.
Increased volunteer recruitment and retention.
Growth in sponsored event participation.
Increased community partnerships and supporter engagement.
Positive return on investment across fundraising events.

General

There will be a requirement to work some evenings and weekends in order to attend/support events.
Have a flexibility to work on own initiative as well as with other team members and volunteers. There will be a requirement to work with volunteers, including delegating and supervising tasks and managing their time.
Take responsibility for all administration associated with key tasks, monitoring any work delegated to admin staff or volunteers.
Maintain and assist in development of relevant areas of HospiceCare contact database.
Be aware of and comply with relevant legal requirements relating to fundraising, volunteers, charity accounting, health and safety.
Produce reports as required.
Identify new and innovative ways to create new income streams for the Hospice.
Regularly monitor, review and improve all activities.
Maintain confidentiality of all personal information.
To undertake any other duties as appropriate within the competence level and general level of responsibility of the post as required by the Head of Income Generation.

Person Spec - Essential

Skills & Knowledge:

Excellent communication skills both written and oral.
High degree of administration skills, e.g. maintaining databases as well as keeping efficient filing systems.
Excellent knowledge of data protection regulations and experience of processing data.
Excellent attention to detail.
Ability to work to deadlines.
Ability to work on own initiative.
Able to provide excellent stewardship to supporters
A strong communicator, demonstrating the ability to relate to groups and individuals and build lasting positive relationships
Ability to communicate with internal and external stakeholders
Experience of community engagement activities and strategies

Experience:

Experience of working with people at all levels.
Demonstrable cash handling experience.

Disposition:

Flexible – able to work outside of office hours.
Resilient.
Highly motivated self-starter
Ability to work on own initiative in a busy environment.
A keen eye for detail and the ability to work to deadlines ensuring a project is completed to deadline.
A team player with responsibility for own areas of work
Flexible, able to support and encourage staff and volunteers
Self-reliant and persistent in approach, flexible and able to handle pressure
Good sense of humour and ability to work calmly and cheerfully as part of a team and under pressure
Ability to adapt to change
Ability to demonstrate HCNN values
A commitment to the aims and objectives of HCNN

Technical & Qualifications:

Competent in using Word, Microsoft Excel, Mail Merge, CRM systems
Able to use the internet to source and research new funding opportunities
An understanding of Social media and its value in fundraising

Circumstances:

Ability to travel throughout the region.
Independently mobile

This role description is intended as a basic guide to the responsibilities of the post and is not exhaustive and may be subject to review in consultation with the post holder.

For more information on the services provided by HospiceCare, please visit our website: www.hospicecare-nn.org.uk

For an informal discussion about this post please contact Lucy Bell, Head of Income Generation on T. 01665 606515 or Email: LBell@hospicecare-nn.org.uk

Please send CV’s to recruitment@hospicecare-nn.org.uk

Applications Deadline – 1st November 2026

Interviews to be held – 11th – 12th November 2026

Equality, Diversity & Inclusion Statement - HospiceCare North Northumberland is an equal opportunities organisation committed to equality, diversity, and inclusion. We welcome applications from all sections of the community. As part of our commitment to diversity and inclusion, we actively welcome staff from the Armed Forces community. We welcome applications from veterans, reservists, and military families, and are committed to supporting them in a flexible and compassionate workplace.

Privacy Statement - By applying for this role, you consent to the processing of your personal data by HospiceCare for recruitment purposes. Your data will be handled in accordance with our privacy policy and applicable data protection laws, including the UK GDPR. We will store your information securely and only for as long as necessary.

Safeguarding Statement - We are committed to safeguarding the welfare of vulnerable adults and children. All posts are subject to appropriate checks, including references and DBS.

Pay: £14.30 per hour

Expected hours: 30.0 per week

Work Location: In person

Apply Here

Vacancy - Bank Register Nurse

Salary: Basic salary Band 5 plus enhanced payments for weekend, Bank Holiday and night work.

Closing date for applications: 30th October 2026

For more information around the services provided by HospiceCare, please visit our website: www.hospicecare-nn.org.uk

For an informal discussion about this post please contact Ann Corak, Head of Care, on T. 01665 606515 or Email: acorak@hospicecare-nn.org.uk

Main Responsibilities:

Clinical

Assessing, planning, implementing and evaluating care provision within your scope of practice
Monitor and evaluate end of life care plans to measure progress and ensure the effectiveness of any interventions
Maintaining concise and accurate records of care delivery within care plans and Caring for the Dying Patient documentation
Maintain a duty of care to patients, carers and colleagues through the exercise of personal and professional accountability
Assess pain and other symptoms using assessment tools, pain history, appropriate physical examination and relevant investigations
Provide nursing expertise to patients and contribute to community MDT patient review meetings

Communication/Documentation

Work with patients, their families and friends in a sensitive and flexible manner, demonstrating an awareness of the impact of death, dying and bereavement and recognising that patient priorities and ability to communicate may vary over time
Manage unpredictable and/or volatile situations effectively
Facilitate communication with clients for whom English is not the first language and those who have communication/language difficulties
Understand the range of assessment tools and ways of gathering information and contribute to patient activity data
Undertake/contribute to multi-disciplinary holistic assessment and information sharing
Demonstrate an awareness and understanding of the legal status and implications of the Advance Care Planning process in accordance with the provisions of the Mental Capacity Act
Show an understanding of Informed Consent and demonstrate the ability to give sufficient information in an appropriate manner
Work sensitively with families and carers to support them as the patient decides upon their preferences and wishes during the Advance Care Planning process

Leadership, Supervision and Appraisal

Work without direct supervision to deliver care to patients, seeking advice from specialist nurse or members of the Primary Health Care Team when appropriate
Work in partnership with Community and district nursing teams, Specialist Palliative Care Nurses, GPs and other health professionals who refer into our services
Take responsibility for personal learning and continuing professional development and contributing to the learning of others
Promote evidence-based practice through continued professional development and the sharing of best practice within the team and with others
Appraise and supervise interventions performed by other members of the nursing team in accordance with Hospice policies
Attend Supervision sessions and appraisal as required by the Hospice
Promote health and safety, undertaking risk assessments as necessary

Clinical Governance and Quality Standards

Assist in the development of clinical governance and quality frameworks through patient focused benchmarking, clinical audit and critical incident reviews demonstrating learning from multiple sources
Implement and adhere to hospice policies
In the context of Palliative and End of Life Care have an understanding and knowledge of:

a) Your own professional role/boundaries

b) Legal and ethical issues

c) Professional codes of conduct

d) The impact of your own beliefs on practice

e) Approaches to risk assessment

f) Approaches to and theories of change, loss and bereavement

g) Social models of care and person-centred approaches

h) Relevant NICE Guidance related to Palliative care and End of Life Care

This role description is intended as a basic guide to the responsibilities of the post and is not exhaustive and may be subject to review in consultation with the post holder.

Person Specification

ESSENTIAL

Nurse Registration on Part 1 of the NMC register
Experience of working without direct supervision in a health care environment
Awareness of palliative care and end of life care issues
Communicates in a professional way (written and verbal)
Commitment to, HospiceCare values https://www.hospicecare-nn.org.uk/hcvisionandvalues, quality care provision and personal/professional development
Demonstrate resilience when dealing with challenging situations
Driver’s license, ability to meet the transport requirements of the role
Enhanced DBS Disclosure

DESIRABLE

Short course in life limiting illness
Experience of working in the community
Experience of delivering care at end of life
Confidence in challenging perceived wisdom and contributes to ongoing service development

Privacy Statement
By applying for this role, you consent to the processing of your personal data by HospiceCare for recruitment purposes. Your data will be handled in accordance with our privacy policy and applicable data protection laws, including the UK GDPR. We will store your information securely and only for as long as necessary.

Equality, Diversity, and Inclusion Statement: HospiceCare North Northumberland is an equal opportunities organisation committed to equality, diversity, and inclusion. We welcome applications from all sections of the community. As part of our commitment to diversity and inclusion, we actively welcome staff from the Armed Forces community. Veterans, reservists, and military families bring unique skills and perspectives to our hospice. We are committed to creating a supportive, flexible, and inclusive workplace where all employees are valued.

Safeguarding Statement: We are committed to safeguarding the welfare of vulnerable adults and children. All posts are subject to appropriate checks, including references and DBS.

Apply Here

Vacancy - Bank Hospice Support Worker

Location: Alnwick – Berwick-upon-Tweed (and surrounding North Northumberland community)

About Us

HospiceCare North Northumberland is a local, independent palliative care charity serving a population of approximately 63,000 people. We provide high-quality end-of-life care in patients’ homes, supporting individuals and their families across North Northumberland.

Our services include:

Hospice at Home care
Bereavement support
Dementia support services

All of our care is delivered free at the point of need, with compassion, dignity, and a strong focus on person-centred care.

The Role

We are expanding our dedicated Hospice at Home Team (BANK) and are looking for compassionate, flexible individuals to join us.

As a Hospice Support Worker, you will:

Deliver high-quality clinical and personal care to patients in their own homes
Support individuals with complex palliative and end-of-life care needs
Provide emotional and practical support to patients and their families
Work as part of a multidisciplinary palliative care team

While you will receive support and supervision from registered nurses, you will be expected to work independently in patients’ homes, adhering to all Hospice and clinical guidelines.

Hospice Support Workers are integral to both HospiceCare and the community nursing team, helping to ensure patients receive compassionate, dignified care at the most important time of their lives.

About You

We are looking for individuals who:

Are passionate about delivering person-centred end-of-life care
Can work flexibly and commit to a minimum of 20 hours availability per month
Are confident working independently in the community
Have experience in care (palliative care experience desirable but not essential)
Demonstrate compassion, empathy, and excellent communication skills

What We Offer

In return, we provide:

Competitive salary: £13.79 per hour
Enhanced rates for weekends, Bank Holidays, and night shifts
Generous sick pay scheme
Paid DBS check
Pension scheme
Opportunities for funded training and development

Closing Date: Friday 23rd October 2026.

We encourage early applications, as this vacancy may close before the advertised closing date if we recive a high volume of applications.

If you are committed to making a real difference in people’s lives and want to be part of a supportive, compassionate team, we would love to hear from you.

JOB DESCRIPTION

Communication Skills

Communication with patients, relatives, colleagues and Senior nursing staff at the Hospice to ensure the continuity of patient care.
Listen to patients, their families and friends about their concerns related to end of life, and provide information and support as appropriate or escalate any concerns to senior staff.
To identify and respond to any communication difficulties or barriers such as language/sensory problems/cognitive impairment.
Work with patients, their families and friends in a sensitive and flexible manner, demonstrating awareness of the impact of death, dying and bereavement and recognising that their priorities and ability to communicate may vary over time.
Communicate with tact and diplomacy with people who may be angry and upset and the ability to manage unpredictable and/or volatile situations effectively.
Communicate with clients for whom English is not the first language, those who have communication/language difficulties and/or those who have cognitive impairment.
Maintain records of care delivery and documentation within care plans, including the use of our electronic care planning system.
Ensure confidentiality at all times.

Symptom Management, Maintaining Comfort and Wellbeing

The performance of personal care tasks and clinical interventions delegated by registered nurses including simple dressings, catheter care, prompting of medication.
Under the direction of a Registered Nurse follow all care plans implemented for that patient.
Recognise and adhere to professional boundaries seeking support where appropriate.
The delivery of personal care and support to patients with a life limiting/terminal illness and their families including the provision of emotional support and using own initiative in crisis situation.
The safe moving and handling of patients and inanimate loads including safe use of appropriate equipment/aids. Attend all mandatory safe handling training and adhere to the health and Safety policy of HospiceCare North Northumberland Hospice at Home.
To safely and correctly prompt, assist and/or administer medication.
Assist patients to maintain quality of life.

Administrative/General

Report all incidents, accidents or concerns to the Head of Care via the incident reporting system.
Adhere to Hospice policies at all times.
Complete and attend statutory and mandatory training as and when required.
Awareness of vulnerable adults’ procedures and the detection of potentially abusive situations.
To participate in continuing personal development.
Attend 1-1 and appraisal when requested.
Attend Hospice at Home team meetings where required.

PERSON SPECIFICATION

ESSENTIAL

· NVQ in Care Level 3 or Care Certificate at Level 3

· Relevant experience of working in a health or social care setting for a minimum one year.

· Communication skills, written and verbal.

· Good Interpersonal skills

· Organisational skills

· Proficient in the use of IT

· Experience of operating work-related equipment, aids and devices

· Commitment to HCNN as an organisation

· Commitment to quality care provision

· Full UK driving license

· Independently mobile

· Enhanced DBS Disclosure with barred list search

DESIRABLE

· Knowledge and understanding the principles of delivering care to patients in their home.

· Level 3 - Safe Handling of Medication

· Recent experience of working in a setting delivering care at end of life

· Knowledge of legislation relating to care and health work and relevant NICE guidance.

· Awareness and understanding of common problems at the end of life, which may impede physical, mental or social functioning.

· Awareness of vulnerable adults’ procedures and the detection of potentially abusive situations.

· Navigational skills in order to locate patient homes during the day and at night, occasionally in remote locations and in adverse weather conditions.

This role description is intended as a description of minimum standards of responsibilities of the post holder and is not exhaustive and may be subject to review in consultation with the post holder.

For an informal discussion about this post please contact Ann Corak, Head of Care, on T. 01665 606515 or Email: acorak@hospicecare-nn.org.uk

Please send CV’s to recruitment@hospicecare-nn.org.uk

Privacy Statement: By applying for this role, you consent to the processing of your personal data by HospiceCare for recruitment purposes. Your data will be handled in accordance with our privacy policy and applicable data protection laws, including the UK GDPR. We will store your information securely and only for as long as necessary.

Equality, Diversity, and Inclusion Statement: HospiceCare North Northumberland is an equal opportunities organisation committed to equality, diversity, and inclusion. We welcome applications from all sections of the community. We are proud to support the Armed Forces community and welcome applications from veterans, reservists, and the partners or family members of serving personnel. We recognise the valuable skills, knowledge, and experience they bring to our work. Wherever possible, we provide flexible arrangements to accommodate training, deployment, or other commitments, ensuring fair and inclusive recruitment and selection processes.

Safeguarding Statement: We are committed to safeguarding the welfare of vulnerable adults and children. All posts are subject to appropriate checks, including references and DBS.

Job Type: Permanent

Pay: £13.79 per hour

Work Location: In person

Apply Here

Vacancy – Retail Volunteers

Amble, Berwick and Wooler Stores

We are recruiting volunteers to assist our team with the day-to-day running of our charity stores in Amble, Berwick, and Wooler]. Duties will include sorting and selling donations, keeping our shops tidy and safe, greeting customers, and helping raise awareness of HospiceCare North Northumberland in your local community Typically, our volunteers cover either a morning or afternoon shift (approximately 4 hours) in-store.

Benefits of Volunteering

Meet new friends
Build your confidence
Learn new skills
Improve your confidence
Enhance your CV or Personal Statement
Working in a friendly, sociable environment
The feel-good factor of giving back to your local community
Satisfaction from knowing that, by volunteering you are directly contributing towards the delivery of our clinical services
Flexible hours to fit around your lifestyle

Who We Are Looking For

We are looking for people from all walks of life for example a student looking to enhance their CV for a work placement or perhaps a Personal Statement for a University application. You might be a retired person who wants to give a little of their time to help a local good cause whilst socialising with others. We are also keen to help people looking to get into a structured routine in preparation for their future careers. Above all, we are looking for people who enjoy meeting new people, like to have fun, and can engage with customers.

Training and Support

We ask each volunteer to attend one of our induction sessions held throughout the year. This includes important information about the work of HospiceCare, that includes our history, our values and behaviour, as well as an overview of our clinical services and how we are funded. You will be supported by our Shop Manager who will provide you with ongoing training and regular charity updates during your time with us.

If you are interested in joining the retail volunteer team at any one of our stores, please contact Mark Peters, Retail Operations Manager on T. 01665 606515 or T. 01289 309997 or email: mpeters@hospicecare-nn.org.uk. Alternatively, you can enquire or apply online via the link below. Thank you.

Enquire Here

Vacancy - Dementia Support Volunteers

We are looking to recruit additional volunteers to support our Dementia services in Alnwick and Berwick. You will be required to help at our Dementia Drop-In Cafe to support staff with activities such as music, bingo, and art, as well as serve tea and coffee.

If you are into more sporting activities, we have our regular Dementia Walking Football sessions at Alnwick and Berwick, and seated exercise classes for the person with a dementia diagnosis and their carer.

Full training will be given and you will work alongside one of our Dementia team.

If you have a few hours to spare each month and would like to donate your time to HospiceCare, please give us a call in the strictest confidence at T. 01665 606515 or T. 01289 309997 or email our Dementia Nurse Gill, at: dementia@hospicecare-nn.org.uk. Alternatively, complete our online volunteer application form and someone will reply.

Enquire Here

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