HospiceCare clinical services are led by Registered Nurses with extensive backgrounds and knowledge in community nursing and palliative care. Their role is to work closely within the Primary Care Network for North Northumberland, ‘Well Up North’ incorporating the twelve GP practices which cover a geographical area ranging from Berwick-Upon-Tweed to Morpeth and within our Hospice at Home team to support and deliver Hospice care.
The aim is to work alongside the GP’s, Community nurses, Macmillan nurses, and allied health professionals across North Northumberland to provide practical support with disease and symptom management by administering medication, offering advice and support to those suffering life-limiting illnesse and their carer’s and loved ones who care for them at home. Our nurses can assist and support with Advance Care planning if that person wishes to do so.
Our nurses are available Mon-Fri and can be accessed via referral from a health care professional. Alternatively, if you wish to speak to our nurses for advice or signposting please ring the hospice directly on T. 01665 606515 or T. 01289309997
Hospice at Home Service
H@H delivers practical care and support to adults aged 18 years and over, who are suffering from a terminal illness, requiring palliative input.
The care is provided within a person’s home by our dedicated team of healthcare assistants 365 days a year. We provide regular visits based on an individual's need following assessment by appropriate healthcare professional, which is often the community nurses. Our visits can be designed to provide regular personal care, respite care and/or overnight care with an emphasis on promoting quality of life. Our healthcare assistants are all highly experienced in palliative care and deliver person-centered care with empathy and professionalism and as a support to loved ones.
To access our H@H service we ask for a referral via a healthcare professional.
There is no charge to individuals at the point of care delivery.
Family/Bereavement Support Service
Our Family/Bereavement support service provides someone who can listen to those suffering bereavement or pre-bereavement. We can provide emotional support at a time and interval that suits you. We offer support for those caring for loved ones with a life-limiting illness and our trained volunteers understand the feelings of grief and loss associated with bereavement. This service is free of charge and there is no need to have had any prior contact with the hospice. People wishing to access the service can contact us directly or via healthcare professional.
Initial contact will be from our Family Support coordinator to have a chat about your support needs and plan ongoing support which will be delivered via our dedicated volunteers with extensive training and backgrounds in bereavement support.
Appointments will be predominantly telephone consultations.
Telephone: 01665 606515 or 01289 309997
Time to Talk
Information & Advice Telephone Service
Our Information & Advice Telephone service, ‘Time to Talk’ is for those looking to talk to someone about their own illness or someone they are caring for. You don’t need to have had any previous contact with the Hospice. Our clinical team has the time to talk to you and can offer practical and emotional support in the strictest confidence. You don't need to make an appointment just call on one of the numbers below and ask to speak to one of our nursing team.
Our ‘A Time to Talk’ service can be accessed Monday – Friday 9am-4.30pm by telephoning: T. 01665 606515 or T. 01289309997
Dementia Support Services
HospiceCare recognises the impact Dementia can have on a person and their carers. We have a Dementia Support worker with a high level of experience in caring for those with dementia. During these difficult times of Covid-19, we continue to provide a telephone support service for carers of those living with dementia. We are able to offer some practical advice and signposting to relevant support where necessary.
To access this service you can contact the hospice directly where a member of the clinical team will get back to you.
Telephone: 01665 606515 or 01289 309997
Our Wellbeing Services at Alnwick and Berwick are currently suspended due to the coronavirus. If you feel you need to talk to one of our nursing team you can contact them by clicking on the link below.