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How We Can Help

Delivering our services to adults living in North Northumberland

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HospiceCare Nurse Service

HospiceCare clinical services are led by Registered Nurses with extensive backgrounds and knowledge in community nursing and palliative care.  Their role is to work closely within the Primary Care Network for North Northumberland, and within our Hospice at Home team to support and deliver Hospice care within a person’s own home. 

The aim is to work alongside the GP’s, Community nurses, Macmillan nurses, and allied health professionals across North Northumberland to provide practical care and support to those with an advanced incurable disease or approaching end-of-life.  They can support symptom management by administering medication, offering advice and support to those suffering life-limiting illness and their carers and loved ones who care for them at home. 

Our nurses can assist and support with Advance Care planning if that person wishes to do so.  Our nurses are available Mon-Fri and can be accessed via referral from a health care professional.  Alternatively, if you wish to speak to our nurses for advice or signposting regarding palliative and end-of-life care please ring the hospice directly on

T. 01665 606515 or T. 01289309997 or email

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HospiceCare Hospice at Home (H@H) Service

H@H delivers compassionate care and support to adults aged 18 years and over, who are approaching end-of-life living within our catchment area in North Northumberland.  The care is provided within a person’s own home or usual place of residence by our dedicated team of healthcare assistants 365 days a year.  We provide visits based on an individual's need following assessment by appropriate healthcare professional, which is often the community nurses. 

Our visits can be designed to provide regular personal care, respite care and/or overnight care with an emphasis on promoting quality of life.  Our healthcare assistants are all highly experienced in palliative care and deliver person-centred care with empathy and professionalism and as a support to loved ones.  We understand the complexities that there can be around end-of-life care and can work alongside the GPs, community nurses, and Macmillan nurses to support a person to stay at home and avoid hospital admission if that is their preference. 

To access our H@H service we ask for referral via health care professional. 

There is no charge to individuals at the point of care delivery.

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Family/Bereavement Support Service

For those facing bereavement and loss, it can be a difficult and uncertain time, and every individual experiences it differently.  Some choose to manage with support from family and friends, for others they may choose to talk to someone outside of that circle.  Our Bereavement Support Service can help with this. 

We offer an initial assessment to explore how we can help you.  This will allow us to work out whether we are able to support you, or if another service might be better placed to do so.  For some, the one-off assessment session may be enough.  For others, it may be helpful to meet again, and we will discuss this with you during the assessment.  We may arrange for you to meet with one of our Bereavement Support Volunteers. Alternatively – or as a next step – we may invite you to attend a Bereavement Support Group which are held once a month in our Wellbeing centre in Alnwick and once a month in our Wellbeing centre in Berwick. The Bereavement Support service is free of charge and there is no need to have had any prior contact with the hospice. 

Those looking to access the service can self-refer or via a healthcare professional and is available to those living within North Northumberland. To make a referral please ring the hospice directly on

T. 01665 606515 or T. 01289309997 or email

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Bereavement Cafe Alnwick & Berwick

HospiceCare holds a regular monthly Bereavement Café at their Wellbeing Centres at Alnwick &, Berwick.  It doesn’t matter if you have not had any previous contact with the Hospice, everyone is welcome to attend whether the bereavement is recent or a while ago. The aim is to give people a place to meet and connect with others who have had similar experiences in losing a loved one. The event is a safe place to speak openly to others about shared experiences, all the while enjoying a tea and cake in a relaxed and informal environment.

There will also be an opportunity to speak with HospiceCare’s Family Support Coordinator, Maxine.  If you would like to attend, please contact HospiceCare directly on T. 01665 606515 or T. 01289 309997 or email us at:

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Dementia Support Service

HospiceCare recognise the impact Dementia can have on a person and their carers.  We have a Dementia Support worker with a high level of experience in caring for those with dementia.  Wherever a person is on their dementia journey, our Dementia Support Worker can offer advice and signposting to the most relevant and appropriate support for both the person with dementia and also to their family.

We aim to improve the well-being and quality of life for both the person with dementia and their carer and have a Walking Dementia Football group that meets weekly at Willowburn Sports Centre in Alnwick and weekly in Berwick Sports and Leisure Centre.  We also run monthly Dementia Cafes in our Wellbeing centres in Alnwick and Berwick. 

To access this service, please ring the hospice directly on T. 01665 606515 or T. 01289309997 or email


Dementia Cafe at Alnwick & Berwick

Our Dementia cafes are run on a regular basis from our Wellbeing centres in Alnwick and Berwick.  We welcome the carer to join us with their loved ones. Our dementia cafes give an opportunity for social engagement over cake and a cuppa, to share memories and listen to music. The atmosphere is always warm and welcoming with an opportunity for the carer to have a one-to-one chat with our Dementia Support Worker, Doreen, whom you can guarantee will greet you with a friendly smile.

Places are limited, so we ask that you contact our nursing team directly on  T. 01665 606515 or T. 01289 309997 or email us at:

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Dementia Walking Football Berwick

Registration is now open to attend our Dementia Walking Football sessions at the Swan Leisure Centre Berwick. The sessions will be run once again in partnership with the Newcastle United Foundation Community Coach and last for an hour, followed by a cuppa and cake with an opportunity to share memories.  If you would like to join us or would like more information, please call our nursing team on T. 01289 309997 or email us on:

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Dementia Walking Football at Alnwick

Our Dementia Walking Football is held every Wednesday at Willowburn Leisure Centre, Alnwick, and is being run once again in partnership with the Newcastle United Foundation Community Coach. The sessions are from 1pm until 2pm, followed by cake and a cuppa with an opportunity to share memories.  You can just turn up to one of our sessions, or if you would prefer to speak with one of our nursing team ahead of joining us please call us on T. 01665 606515 or email us on:

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Our Clinical

Catchment Area

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What HospiceCare means to me...

“Working for the hospice clinical team is a very rewarding role.  We get to meet lovely people, both patients, and their families when they are often exhausted and emotional caring for loved ones at home. They are so grateful for the help, support, and care that we bring with us.  It is important to me that every patient gets the best care in their final days and are treated with dignity,  respect and that their last wishes are met. I feel privileged to be part of the hospice at home team where everyone is caring, compassionate, dedicated, and empathetic and I am proud of the work we do.”

Elaine Belk Nursing Assistant

Hospice at Home team