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How We Can Help

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Nurse Service

HospiceCare clinical services are led by Registered Nurses with extensive backgrounds and knowledge in community nursing and palliative care.  Their role is to work closely within the Primary Care Network for North Northumberland, ‘Well Up North’ incorporating the twelve GP practices which cover a geographical area ranging from Berwick-Upon-Tweed to Morpeth and within our Hospice at Home team to support and deliver Hospice care. 

The aim is to work alongside the GP’s, Community nurses, Macmillan nurses, and allied health professionals across North Northumberland to provide practical support with disease and symptom management by administering medication, offering advice and support to those suffering life-limiting illnesses and their carer’s and loved ones who care for them at home.  Our nurses can assist and support with Advance Care planning if that person wishes to do so. 

Our nurses are available Mon-Fri and can be accessed via referral from a health care professional.  Alternatively, if you wish to speak to our nurses for advice or signposting please ring the hospice directly on T. 01665 606515 or T. 01289309997

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Hospice at Home Service

Hospice at Home delivers practical care and support to adults aged 18 years and over, who are living with a terminal illness, requiring palliative input. 

The care is provided within a person’s home by our dedicated team of healthcare assistants 365 days a year.  We provide regular visits based on an individual's need following assessment by appropriate healthcare professionals, which is often the community nurses.  Our visits can be designed to provide regular personal care, respite care and/or overnight care with an emphasis on promoting quality of life.  Our healthcare assistants are all highly experienced in palliative care and deliver person-centered care with empathy and professionalism and as a support to loved ones. 

To access our Hospice at Home service we ask for a referral via a healthcare professional. 

There is no charge to individuals at the point of care delivery.

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Family/Bereavement Support Service

Our Family/Bereavement support service provides someone who can listen to those suffering bereavement or pre-bereavement.  We can provide emotional support at a time and interval that suits you.  We offer support for those caring for loved ones with a life-limiting illness and our trained volunteers understand the feelings of grief and loss associated with bereavement. This service is free of charge and there is no need to have had any prior contact with the hospice.  People wishing to access the service can contact us directly or via healthcare professionals. 

Initial contact will be from our Family Support coordinator to have a chat about your support needs and plan ongoing support which will be delivered via our dedicated volunteers which all have extensive training and backgrounds in bereavement support.

Appointments will be predominantly telephone consultations. T. 01665 606515 or

T. 01289 309997

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Time to Talk
Information & Advice Telephone Service

‘Time to Talk’ is for those looking to talk to someone about their own illness or someone they are caring for.  You don’t need to have had any previous contact with the Hospice.   Our clinical team has the time to talk to you and can offer practical and emotional support in the strictest confidence. You don't need to make an appointment just call on one of the numbers below and ask to speak to one of our nursing team. 

Our Time to Talk service can be accessed Monday – Friday 9am-4.30pm by telephoning: 

T. 01665 606515 or T. 01289309997

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Dementia Cafe
Alnwick & Berwick Wellbeing Centres

Our Dementia cafes are run on a regular basis at our wellbeing centres in Alnwick and Berwick.  We welcome the carer to join us with their loved ones. Our dementia cafes give an opportunity for social engagement over cake and a cuppa, to share memories and listen to music. The atmosphere is always warm and welcoming with an opportunity for the carer to have a one-to-one chat with our Dementia Support Worker.

Places are limited, so we ask that you contact our nursing team directly on  T. 01665 606515 or T. 01289 309997 or email using the link below, if you would like to join us.

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Dementia Walking Football
Swan Leisure Centre Berwick

Our Dementia Walking Football at Berwick is held every Monday  from 2pm-3pm, followed by cake and a cuppa. You can just turn up to one of our sessions, or if you would prefer to speak with one of our nursing team ahead of joining us please call us on T. 01289 309997 or email us using the link below.

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Dementia Walking Football
Willowburn Sports & Leisure Centre Alnwick

Our Dementia Walking Football is held every Wednesday from 15th September 2021 until 17th November 2021. Sessions are from 1pm until 2pm, followed by cake and a cuppa. You can just turn up to one of our sessions, or if you would prefer to speak with one of our nursing team ahead of joining us please call us on T. 01665 606515 or email us using the link below.


Dementia Music Group
Berwick - Pre Booking Only

The Dementia Music Group is held every other Wednesday from 6th October 2021 at St. Mary's School, Newfields, Berwick-upon-Tweed. The sessions are run by Jan Casson from 10.30am to 12.30pm. Places are limited and the carer must come along too. The sessions are very informal, we start with cake and a cuppa, then a warm-up and a sing-along - it doesn't matter if you can't sing - everyone is welcome.

HospiceCare's Dementia Support worker, Doreen, will be present at these music sessions and is available to support you and your loved ones. To attend you MUST pre-book by contacting our nursing team directly on T. 01289 309997 or email via the link below... 

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Our Clinical

Catchment Area