HospiceCare North Northumberland

Caring for Life!

Our Services

HospiceCare,established in 1995, is the main provider of palliative care in North Northumberland, delivering care and support to adults, their families and carers, who have a life limiting illness such as Cancer, Heart Failure, Lung Disease, Multiple Sclerosis, Motor Neurone Disease and Parkinsons Disease. People can access care and support at any stage of their illness, not just at the very end of their life.

HospiceCare has a dedicated team of Nurses and Health Care Assistants who have the necessary skills and knowledge to care and support patients, carers and families in their own home, working in partnership with other health and social care providers. The timing of care and support delivered is tailored around the needs of the patient and family or carer.

Bereavement is something which we will all experience at some time in our lives and we all react to it in different ways. An individual’s loss is unique to them and how we cope as individuals often varies. However, many people go through a range of common reactions and emotions when someone they are close to dies.

Debbie Allan is our Lymphoedema Specialist Nurse. Her role is unique in our community as she is the only Lymphoedema Nurse Specialist in North Northumberland. Without Debbie’s support, patients would have to travel to Newcastle to receive their treatment.

Lymphoedema is a swelling, to any part of the body, caused by a problem with the lymphatic system. It can occur following treatments for cancer such as surgery and radiotherapy, and is often a symptom in advanced disease.


It is not a curable condition but can be effectively managed using a range of treatment options including skin care, massage, exercise and compression bandaging or garments.

Lymphoedema treatment and support is offered for palliative lymphoedema, at one of our two Day Therapy centres in Alnwick and Berwick, or at home.

" I especially wanted to thank HospiceCare as they had treated me for Lymphoedema after lymph nodes were removed during my operation. The treatment and care I received was exceptional and I will continue to support and fundraise for a charity that any one of us, our family or friends may need if they are every diagnosed with cancer." Karen


Various complementary therapies, including massage, hypnotherapy, reflexology, acupuncture, reiki, Indian head massage and aromatherapy are available for all day therapy patients and carers.

You can either have your complementary therapy at the hospice Drop-in Clinics, or at home during the week. All the therapies are free of charge and you don't need a GP referral.







"The icing on the cake at the Hospice was the therapies on offer, from foot massages and yoga to nail painting. From the first visit it was my husband Dave who was prompting me each week to make sure I had the morning off work to go with him- his weekly trips became a highlight and something which he looked forward to immensely. For me they were equally welcoming.”  Connie

When someone is diagnosed with a life limiting illness it affects not only the person with the illness but their husband or wife, partner and families. Lives are turned upside down as relationships change between loved ones and family members who soon find themselves in the caring role. The realisation that life will never be the same as it was can be difficult to come to terms with, particularly as caring can be bewildering, confusing, isolating and demanding.

HospiceCare is committed to providing care and support to carers as well as the person with the illness as carers’ own needs can often be suppressed when all of their attention and effort is placed on the person they are caring for. As well as physical tiredness, carers’ stress levels may be high affecting their own health and well being.


Fear, sadness, shock, anger, loss and anxiety are some of the normal emotions carers may experience which is why HospiceCare places equal value and importance on helping carers’ general well being.

HospiceCare offers carers physical, social and emotional support in several ways. Respite at home can be offered and is essential in relieving the carer from their caring role even if only for a few hours. Alternatively, the person they are caring for can come to the Therapeutic Drop-In at the Hospice allowing the carer some time for themselves. Carers are also offered complementary therapies to aid relaxation and boost their general well being as well as having an opportunity to access a ‘listening ear’ to share and express their fears and concerns.The support is available for as long as the carer needs it and there is no need to wait for a professional to make the referral.

If you would like support or more information please call and speak to one of the clinical team on: 01665 606515.

HospiceCare holds weekly Drop-ins at Alnwick and Berwick

The Hospice buildings are like a home-from-home where people gather for their chats and coffee, we have comfy seats and pleasing décor. The kettle is always on; there is an abundance of cake and biscuits and an entertaining wealth of conversation!

If someone is needing quiet time and one to one support there is always a member of the clinical team and trained nurse available to talk to in a quieter area in the building. Some people prefer to have a specific appointment to have one to one counselling support to discuss any fears, worries and concerns or you can just ask the nurse when you ‘drop-in.

Many people think that they need to feel ‘well’ to come to the ‘drop-in’, but often people will feel better once they have been! This may be because spending time with others offers a distraction from thoughts and feelings or speaking to one of the clinical team about any particular symptoms you may be having can be addressed as the trained nurse will contact your GP or other professional involved in your care, with your consent, as necessary.

The therapeutic drop-ins are for patients, carers and families so everyone who attends does so for their own needs and reasons. Everyone is treated as a unique individual and there is a mutual acceptance and understanding that no-one needs to say anything they don’t wish to say, but what is said is listened to with respect and consideration.

Trained and experienced complementary therapists offer their time freely as volunteers and provide a range of therapeutic complementary therapies such as reflexology, massage and reiki. You may be offered a treatment by the therapist when you attend the drop-in or alternatively book an appointment. These treatments are also available to carers and family members.

When I come to the Hospice I feel normal because I can get away from all of the equipment which surrounds me at home and no-one keeps asking all of the time ‘how are you?’ It’s like visiting family and having a good natter!

People can attend the drop-ins for as long or as little as they wish. There are no time limits or a need to attend regularly as people can attend the drop-ins for support when they feel they need it. However, we do get to know some people and their families for many years because once the door is open it never closes and as someone’s condition changes and deteriorates we take the Hospice into their home to continue providing the care and support needed.

The therapeutic drop-ins are also for those people and their families living with other illnesses, it is not all about cancer! People can attend who have heart failure, Motor Neurone Disease, Multiple Sclerosis and chronic breathing difficulties. People can be referred to the therapeutic drop-in by a District Nurse, GP, Macmillan Nurse or Social Services. Alternatively ring us on (01665) 606515 or ‘DROP-IN!’

Alnwick Therapeutic Drop-In is on Wednesday mornings, 10am-1pm.

Berwick Therapeutic Drop-In is on Monday mornings, 10am-1pm.



Castleside House,
40 Narrowgate, Alnwick,
Northumberland NE66 1JQ
Tel: 01665 606515
E: This email address is being protected from spambots. You need JavaScript enabled to view it.

Keep up to date

  • The Wooler Wheel
    Super-excited to announce that 'The Wooler Wheel Borderlands Sportive' cycling event organiser, Janet Pibworth, has just presented us with a…